Case Study
Health & WellnessWebsiteBooking SystemAutomationWeb App

Sadaf Skin Care

Sadaf Skin Care is a beauty and skincare studio in Adelaide's Salisbury region. When they came to OrionX, they had no website and no online presence. Every booking was handled by phone. We built the complete digital foundation: a professional customer-facing website and a fully automated booking system. Three months from nothing to live.

Client:Sadaf Skin Care, Adelaide
Duration:3 months
Team:3 developers, 1 designer
Sadaf Skin Care, Adelaide: Website & Booking System for Sadaf Skin Care
What We Built
Custom website built from scratch: a professional, mobile-responsive site showcasing services, pricing, the team, and contact details. The salon's first digital presence online.
Real-time online booking system: clients can view available services, choose a time slot, and confirm instantly, replacing all phone and message-based scheduling
Automated SMS and email reminders: confirmation sent immediately on booking, reminder sent 24 hours before the appointment, running without any manual action from the owner
Staff management and scheduling dashboard: the owner can assign services to specific team members, view the full booking calendar, and manage client information from one place
85% reduction in administrative time: hours spent each day on phone bookings eliminated, freeing the owner to focus on clients rather than coordination
No-show rate down 60%: automated reminders replaced the manual follow-up the owner no longer had time for
01

A website that works as hard as the salon.

Sadaf Skin Care had no online presence before this project. No website, no booking page, no way for a new client to find the salon and understand what it offered. The first thing we built was a professional, mobile-responsive website: service pages, pricing, the team, the studio, and contact details. Clean, fast, and representative of the quality of work the salon delivers.

The website serves as the permanent front door to the business. It is where clients land from search, from social media, from word of mouth. Every page needed to load quickly, display correctly on mobile, and give a client enough confidence to book without calling first.

02

Bookings that happen without picking up the phone.

Before OrionX, every appointment required a back-and-forth: a client messages or calls, the owner checks availability, confirms a time, enters it manually. That process consumed hours each day and was the source of every double booking and scheduling conflict the salon experienced.

The booking system handles the entire flow without the owner's involvement. Clients select a service, see real-time availability, choose a time slot, and confirm. The system validates against staff schedules automatically, so conflicts are structurally impossible. The owner's calendar updates instantly. The client receives a confirmation before they have put their phone down.

03

One dashboard. Full visibility.

The admin dashboard gives the owner complete control over operations from a single screen. Staff members each have their own schedule and service assignments. The owner can see the full week's bookings at a glance, move appointments, manage client records, and track which services are performing.

This replaced a combination of paper notes, phone messages, and mental tracking that had no single source of truth. The dashboard is the source of truth now: every booking, every staff member, every client, all in one place.

04

Reminders that run themselves.

The salon's no-show rate was high, not because clients were unreliable, but because they forgot. A beauty appointment booked two weeks out is easy to lose track of. The fix is straightforward: send a reminder at the right moment, automatically.

SMS and email notifications fire on a fixed schedule. Confirmation goes out immediately on booking. A reminder goes out 24 hours before the appointment. Neither requires any action from the owner. No-shows dropped 60% within the first month of go-live.

OrionX has completely transformed how I run my business. The booking system saves me hours every single day and my clients love how easy it is to book online. The automated reminders have dramatically reduced no-shows, and I can now focus on what I do best, providing excellent service to my clients.

SitaraOwner, Sadaf Skin Care
Tech Stack
ReactNode.jsSupabaseTwilioSendGridAWS
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