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OrionX
System Integration

Make your existing tools work together.

Most businesses rely on several specialised tools. The trouble starts when a customer, order, invoice, or job has to be recreated in each one. We map those handoffs and connect the systems where doing so will remove real work.

The challenge

The cost of disconnected systems

An integration is not just an API call. Someone has to decide which system owns each record, what happens to duplicates, how fields are matched and how a failed update is recovered. Without those decisions, an automatic connection can move bad data faster.

We map the systems and the handoffs between them, then build the smallest reliable connection that removes real work. The result should leave a clear audit trail and make failures visible instead of silently losing information.

What we integrate

CRM and accounting

Win a deal in your CRM and an invoice appears in Xero. Get that invoice paid and the CRM record updates. Nobody types anything twice.

Booking, calendar and payment systems

Keep appointments, staff availability, payments and client records aligned across booking tools, calendars and accounting software.

E-commerce, inventory and fulfilment

Move orders into inventory, fulfilment and accounting systems while keeping stock and order status accurate across every sales channel.

Practice, client and document management

Connect client records, file creation, task assignment and billing triggers across practice management, document storage and accounting tools.

Custom APIs, webhooks and middleware

Build direct connections or a maintained integration layer when an off-the-shelf connector cannot handle the workflow or data properly.

Data migration, synchronisation and reconciliation

Move or synchronise records with validation, duplicate handling and reconciliation checks so both sides agree on what was transferred.

Reporting feeds and unified data views

Combine sales, operational and financial data so dashboards and reporting systems can work from a consistent source.

Integration monitoring and error recovery

Log every important transfer, alert the right person when something fails and provide a safe way to retry or repair the record.

How it works

Map systems and record ownership

We document the systems, records, owners, triggers and direction of travel before choosing how they should connect.

Define mappings and failure behaviour

We agree how fields match, how records are validated, what counts as a duplicate and what happens when a transfer fails.

Build and test the edge cases

We test normal flows, duplicates, partial records, rate limits, failed calls and mismatched data before the connection goes live.

Monitor change and recovery

We make failures visible and document how to recover. Ongoing monitoring can also cover vendor API changes and expiring access.

Who this is for

Organisations using several systems that hold related customer, financial or operational information but do not keep one another up to date reliably.

Common questions

Ready to stop working around broken systems?